What is my cart store?
MySalty is one of the largest online stores selling fresh fruits and vegetables, both retail and wholesale, in Riyadh, making shopping quick and easy.
What is the geographical scope in which my store operates?
Currently we cover Riyadh only.
Are all the products displayed in my cart available?
Yes, all products displayed in the store are available in the warehouses of the Salty store and ready for immediate delivery.
If a certain product runs out of stock, you will be notified.
Can I order from my basket store if I am outside Riyadh?
Currently, delivery service outside Riyadh is not available. This is to ensure that our products are delivered to our customers in the best condition.
What shipping methods are available at my store?
We carefully package your orders in our warehouse, pay attention to the smallest details, and deliver them via our refrigerated vehicles.
When will the order be shipped?
According to company policy, the shipping time of completed orders is linked to the working hours of the central vegetable market and the main suppliers (usually closing at 11 AM). In any case, any order placed after 1 PM will be shipped the next day, as we are keen to obtain the finest types of vegetables and fruits, which are available early every morning. ( Friday is an official holiday for the Celty team.)
What payment methods are available at my store?
We accept and support all safe and internationally and locally recognized payment methods, including:
The first method: cash on delivery.
The second method: Payment via Mada, credit card, STC Pay, or Apple Pay.
Is my cart safe for online payments?
Shopping through my cart and payment transactions through the website are 100% secure.
The site is equipped with SSL (Secure Socket Layer) security, which ensures the security and confidentiality of your information. Upon entering the Sulati store, you'll notice the security symbol, a padlock, next to the link. Sites with this feature are considered secure because data is transmitted through a reliable level of protection. Always check for this symbol when shopping online.
How do I shop from my cart and do I have to pay immediately?
You can shop through our app or website by adding products to your shopping cart, then going to the cart after you've finished shopping and clicking "Finish Order." After filling in your information and address details, choose the appropriate payment method and click "Confirm Payment."
What is the next step after the order is confirmed and the purchases are paid?
We will start the packaging and shipping process, which takes only one day.
I received a discount coupon. How do I use this coupon and how do I apply it?
You can benefit from the discount coupon by going to the shopping cart, browsing the products, entering the code in the designated place, and then clicking on Use Coupon.
